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Delivery Information

We are delivering all our products through our trusted courier companies.

Choose the product(s) you would like to buy from our online website store and it will be dispatched by trusted courier company.

After purchasing your order will be dispatched and you will receive a tracking number to track your order.

If there is more than one item in the order the item might be delivered in separate packages.

If large, heavy or fragile product. customer might receive an insurance claim and extra charges will be applicable.

The shipping ordering process.

If you order products for delivery outside the base region, they may be subject to import duties and taxes or other charges which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes or other charges. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information prior to placing an order. Please note that customer must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by the customer of any such laws.

When you have selected a delivery method from those offered for your selected shipping destination and customer order has been accepted by us, the order shall be processed by us to dispatch it in accordance with the estimated delivery time set out at Shipping Destinations, Weight, Costs and Delivery estimated Time. Orders received after any specified last order time or received on a day which is not a working day, will be processed on the next working day i.e. (Sunday to Thursday)

As part of the ordering process, the customer will be contacted for delivery of goods by the corresponding courier. Upon placing an order the customer will receive confirmation email in relation to your order. In respect of each of these and any other similar email confirmation, please note that references to shipping; express courier; shipping and handling and any other similar terms relate to the services performed by our shipping courier.

Usually the delivery takes 2 to 20 days depending upon the routes and clearance by different custom laws.

After the order is shipped, the courier can keep your order for a maximum of 20 days and if we cannot get in touch with you after 20 days, the order will be cancelled and returned to our e-store. In this case you will receive a refund less shipping and card payment cost.

For any questions about your delivery, please contact our Customer care team at [email protected] or call us on +973 177373007 during our working hours (Sunday to Thursday,7:30 to 05:30pm.)