Refund of online payments can only be made if the order placed is canceled within 24 hours or before it is dispatched from our fulfillment center. 

Refund of a delivered order can only be made if the product comes out of the box as damaged and is reported to our customer care department within 2 weeks of receiving the product by the customer. Cash on delivery service charges is nonrefundable. 

Shipping and credit card costs are non-refundable for undelivered, unclaimed, or returned packages unless an error is made by us.

Any cost incurred to return the product/Products to us will not be refunded unless an error with your order is made by us.

Damaged perfume bottles can only be exchanged for the same perfume; by sending it to Junaid P.O.Box 212 Manama- Bahrain. Shipping and credit card costs are non-refundable for undelivered, unclaimed or returned packages unless an error is made by us. Any cost incurred to return the product/Products to us will not be refunded unless an error with your order is made by us.