An order over 20 BD will be free shipping.

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FAQ

What are my payment options?

Cash upon delivery to the country of Bahrain only available in our website, and by specific Credit cards. Within Bahrain Benefit pay is available as well.

How do I leave a review for the fragrance or accessories?

You can review the fragrances and accessories by sending us an email on customercare@syedjunaidalam.com

What do I do if I get the wrong order?

If you get a wrong order contact Junaid customer care via Email: customercare@syedjunaidalam.com Or contact us directly through WhatsApp: 0097336985553

How can I give my feedback about my order?

After you receive you product you will receive an email asking you about you feedback.

How long will delivery take?

You will receive your shipment within 2 to 7 working days.

How can I apply ECP (exclusive customer program)?

Once your purchase equal BD50, An ECP form will be sent to your email, Fill the form and send it to us again Important Note: the ECP points not increase from online shopping.

What is the time of branches opening and closing?

Junaid branches open from 10Am to 10Pm

How can I find Junaid branches?

By clicking on the world of Junaid in the website.

Which countries do you deliver to?

We deliver to Saudi – Kuwait – Bahrain _ UAE.

How do I contact customer support?

You can contact customer care via Email: customercare@syedjunaidalam.com Or WhatsApp: 0097336985553 Or call center: +973 17737007

Where can I check your delivery policies?

By clicking on delivery information in the footer menu or our policies tab.

How do I order a gift for someone?

To order a gift for someone, after adding your billing information you can change the shipping information to the person’s address.

How will I know when my registration is complete?

You will receive a confirmation email after you have signed up.

How can I cancel my order?

Once the order is confirmed on Junaid website, you cannot cancel the order manually. But you can contact us and we will cancel it for you. Email: customercare@syedjunaidalam.com WhatsApp: 0097336985553

How do I order from Junaid website?

•Add the product to your cart • Click on Proceed to check •Fill the billing information •Fill the shipping information •Choose the payment option (cash on delivery or credit card) •Click on Place the order

How do I track my order?

Paste the tracking number in Aramex website www.aramex.com (You can find your tracking number and the courier company name in the confirmation email sent to you after your order was placed).